Customer feedback is gradually becoming the cornerstone of growth initiatives.

Customer opinions hold more weight than ever in the path to purchase and have become an essential brand marketing asset.

A recent PowerReviews study found 95% of consumers rely heavily on ratings and reviews before they buy a product online.

This now-entrenched shopping behavior creates both challenges and opportunities for brands as they seek stronger connections with their customers.

Customer feedback has become one of the primary drivers of long-term growth and is now a crucial service that businesses, not only in Kenya but the world at large, need.

Qamil Media assists businesses in feedback collection through various ways such as; phone calls, long form-based surveys, Short in-app surveys, ratings, Transactional emails, Net Promoter Score Surveys among others.

Please reach us through talk@qmg.co.ke, Qamilgroup@gmail.com or call 0704687824 for further discussion.